Turnaround time
To ensure top-tier quality in every translation, we kindly ask our customers to allow a reasonable timeframe for completion. This gives us the space to deliver work that’s not only accurate but also dependable. We do not accept urgent requests or offer expedited delivery at an extra cost—because excellence takes time, and we believe in doing it right.
Payment Method
Payments can be made via bank transfer or postal transfer to the account details we provide. Please note that any transfer fees are the responsibility of the customer. If you prefer a different payment method, just let us know—we’re happy to accommodate!
CAT Tool Advantage
For ongoing or multi-phase translation projects, we recommend using a CAT (Computer-Aided Translation) tool such as Trados or Phrase. These tools store previously translated content and automatically reuse it when similar text appears again—saving time, improving consistency, and reducing costs while making the most of such stored content.
CAT Tool-Based Pricing (Discount Percentage) Table
Here’s how we apply discounts based on match levels from translation memory database.
| Match level (the level of similarity between a segment (phrase or sentence) of source text and a segment stored in the translation memory database (TM)) 100％: | 15% off the original or normal price |
| Repetition (repeated segment): | 15% off |
| Match level 99 to 95%: | 30% off |
| Match level 94 to 75%: | 50% off |
| Match level Less than 75%: | 0% off (no discount) |
| New word: | 0% off (no discount) |
Let your words work smarter—not harder—with our CAT-powered translation services!